Cannot Log In

from Stardock Forums

Hi SD,

I am having a new problem with signing in to my account. Sometimes it does and sometimes it doesn't.

I keep SD cookies so that isn't it.

I have not recently changed my password.

I did recently change my Nickname.

When it does log me in, it is tenuous. Usually, after a few minutes, I am no longer logged in.

This is happening on both the GC3 and GC4 forums.

I have tried both Firefox and Edge -- same thing.

Please help me.

Thank you,

Richard

3,363 views 2 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Need to know this is just Stardock forum or both also to your Stardock account. ie to Product Download etc.

Thanks

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Clear all your browsers cookies and cache since you changed your username recently.

Also make sure you are not using any ad-blockers.

 

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