Saved Groups
When I open Saved groups, it opens as Ungrouped.
I don't understand why.
And how do I solve this issue?
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When I open Saved groups, it opens as Ungrouped.
I don't understand why.
And how do I solve this issue?
Hello,
Sorry to hear you are having issues. Need to know what files that you're trying to group in Groupy. Some applications are not compatible with Groupy.
Thanks
Basj,
Stardock Community Assistant.
The issue persists regardless of the application used.
Slack, Workplace chat, and Chrome - Save it
Open it = and it is ungrouped.
Groupy is becoming ungroupy
Could we connect via screen share and I can show what the problem is?
Please try grouping MS Office documents, ie Excel, Word documents and save it and open it again, does it still open, ungroup? Or try group a couple of Windows explorer.
Thank you,
Basj,
Stardock Community Assistant
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