Broken support for Curtains, Start10

Hello, since February 15, I have been trying to get answers to the following problems. I am constantly told that the problem will be referred to technical support, but this is not the case. To date, I have not received a meaningful answer!

https://forums.stardock.com/503902/page/1/#3803642 - support

https://forums.stardock.com/504145/page/1/#3803641 - forum

https://forums.stardock.com/503717/page/2/#3800040 - curtains

https://forums.stardock.com/497842/page/1/#3799970 - translation