Purchase Error

from Stardock Forums

On April 2nd I went to renew my OD but accidently purchased a new key instead of renewing my old one.  I submitted and ticket as soon as I saw the error with the hopes of getting this fixed.  It's been over 2 weeks since I did that but haven't heard anything back.  Is that normal?

12,057 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please post your ticket number here so that I can forward it to Support for help.

Thank you,

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Apparently I did not do a support ticket. I filled out the contact us form. -_-  

 

Edit - Created One SSN-8588

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