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Failed Groupy authentication with Steam (Code 205)

April 17, 2021 1:10 PM from

Hi I'm encountering this issue with Groupy failing to authenticate with Steam.

"Failed to authenticate Groupy with Steam. Please ensure that Steam is logged in with a working internet connection and try again. Result Code -205."

I've already tried the following solutions:

1) I've renamed my computer name to make sure it only has Western characters as recommend. I renamed my Device Name to "HomePC"

https://forums.stardock.com/486311/accounts-and-activation-support-faq#activationerror

2) I have tried using the Purge tool and reinstalling from Steam and still have the same issue

https://forums.stardock.com/488142/groupy-support-faq#reinstalling

3) I have tried activating Groupy on completely different device (which was successfully activated previously) and am now receiving the same error on the different device.

10,519 views 4 replies

Reply #1 April 17, 2021 1:30 PM from

Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 April 17, 2021 11:19 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

There seems to be an issue with Steam activations, we are looking at it.

Sean Drohan
Stardock Support Manager

Reply #3 April 17, 2021 11:38 PM from

Stardock Forums Top

It should be resolved now.

Sorry for the trouble.

Sean Drohan
Stardock Support Manager

Reply #4 April 18, 2021 12:59 PM from

Stardock Forums Top

Thanks! Yes this issue has been resolved.

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