How do I disable crash reporting to drop box?

Hello, my employer does not allow dropbox usage because other official alternatives are used and secured.

I have been getting reports my system was using dropbox and it took some sniffing with Fiddler profiler to realize that Fences is periodically making requests to dropbox for Crash Reporting. I could not find any option in the UI to disable this, but I did find this regkey:

HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences\CrashReportingEnabled

I set this to 0, rebooted, but it seemed to just set itself back to 1 after some short time.

How can I tell Fences to stop reporting crash data to dropbox?

The requests Fences is making every day or so look like this:

First request is to:

https://dl.dropbox.com/s/v24ckdcirayxetx/CrashReportingEnabled.txt?dl=1 

This returns a 302 with a redirect to:

https://dl.dropboxusercontent.com/s/v24ckdcirayxetx/CrashReportingEnabled.txt?dl=1

 

If I cannot get this behavior turned off, I will have to uninstall this product on my work machine.

Thank You,

-D

4,715 views 2 replies
Reply #1 Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant