Fences - avoid this program

from Stardock Forums

People,

Recommend avoiding Fences.  As soon as I tried to use it, it went into a loop of restarting itself and effectively locked my system.  I had to kill the process to get out of the loop.  Rebooted, same experience.  

I then uninstalled the software, and now my desktop icons are always moved to the left of the screen and not even changing the setting in windows themes will fix the problem.  

The final straw for me was that I submitted a request for a refund, did not receive a confirmation email or any other indication that they received my request.  I then hit the link for the support site, it asks for my email and then tells me it sent me a link in the email to the support site, but the link in the email sends me back to the same page that asks for my email.  As far as I can tell there is no way to get to the sales support part of the site.

Stardock used to be an amazing company but, unfortunately, it looks to me like things have changed.

fences
3,867 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Stardock has changed to full forum support for a while now. If anything on technical side you should have come here and post your issue here.

As for refund, you can submit a ticket via this link : https://stardock.atlassian.net/servicedesk/customer/portal/4

Still, if you wish to solve your issue. Please let us know and we will glad to help.

Thanks
Basj,
Stardock Community Assistant.