hello, i have the same problem and i tried to delete the folder in %programdata%\Stardock for the productname but after view days , i have exactly the same problem again.

Hello,

Sorry to hear you are having trouble.

For Start10, when it is prompting you to activate, if you go here:

C:\ProgramData\Stardock\Start10

Note, that is ProgramData, not Program Files.  If you do not see ProgramData, enable it:

Do you have a License.sig there?  If not, and you activate, does it then?

If it asks you again - sometime later as it has - is it then missing again?

If so, I would like to know if your AV app is quarantining it.

Sean Drohan
Stardock Support Manager

I tried your suggestion.  Now I receive an error 212 cannot activate product error.

Yes, I did notice that, and rectified that.  After rebooting several times, deleting folders from appdata three times, I have gotten everything to activate.  Hopefully they will stay that way. 

Yes,

I am using the same method as what you mentioned above. And I have also very recently need to re-activate all my Stardock product, since I have to refresh/reset my Windows 10 setup. And it has been 4days since then, no re-activation needed for me so far. So I think the delete folder solution does work. Since I was also informed that by Support that there was something done in Stardock end to resolve this issue very recently. So please try that https://forums.stardock.com/486311/accounts-and-activation-support-faq#keepsaskingactivation.  Again. If it still happening on your end, please report back. I'll forward it again to Support.

Thank you,

Basj,
Stardock Community Assistant

Hello,

Please go the that folder again "%ProgramData%\Stardock\" and check if "License.sig" still in there. Usually it will ask for activation again if that file is missing. I believe something has delete it off. Most probably your antivirus or security software. Please check on this. And if possible try to set your AV to whitelist this folders.

Thank you.

Basj,

Stardock Community Assistant.

Make sure to re try reply #12 with a reboot with AV software shut down , please 

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Try all solutions listed above first , please .

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

My problem is after blue screen of death i have to reactivate fences

Everyone's activation problems seem to be a littler different. 

• We did identify one bug when activating with different product keys.  This is a server side problem and we should have a fix for this deployed tomrrow.
• Too many activations, and old activations not being used anymore.
  Visiting our download page (https://store.stardock.com/myaccount/products) you should be  view your keys and manage your activations (Use the ? link next to your key).  Review the computers that are activated, if you have any old computers you are no longer using, please de-activate them.
• Other times, we suspect that license.sig file may be getting deleted between reboots.
  Here are times to check to see if the license file exists.
  ~After activation.
  ~Before Reboot
  ~After Reboot
  ~When you are prompted to re-activate.
  If anyone could you do a few reboot tests to see if that theory appears to be true?  If it is true then the question is what is deleting the file.  Antivirus?  Rollback software? Anything else?
  
  
• And there may be other issues that we have not been able to identify yet.  Any extra information that you are able to provide may be helpful.   Detailing the error messages you are seeing, steps on how the problem occurred and what steps you have tried to remedy the problem is helpful.  Everyones errors might be a little different giving small clues that could be helpful.