"Download failed -could not open request"

Hello,
Sorry to hear you are having issues. Might be temporary server issue. But if you do the install without the groupy install option. Did Fences 3 get installed?

Thanks
Basj,
Stardock Community Assistant.

Hey Basj,

I tried without Groupy, and it did indeed install! Thanks. For troubleshooting for you guys, I uninstalled and then went back to try the combo in case it was a temporary server issue. It was not. When they tried to install together, they again couldn't make any progress.

I then went to download the Groupy individual package, and it also installed fine.

So pass that on to dev.

I did write support about something else. I have a desktop where I spend 85% of my time. I have a laptop I use about 15%. I want to buy the full bundle and have it on both because I don't want to drop that for two computers I never use synchronously (although the desktop always stays up). If I have to pay for two of my own computers, I'll probably buy only Groupy (which I am loving) for both.

What is your licensing policy? It doesn't make sense (to me) that I'd have to pay for two licenses for machines that are used asynchronously.

Thanks for your help! You got me set up.

Best,

S

Hello,

Please refer here for your concern : https://forums.stardock.com/486311/accounts-and-activation-support-faq#pcinstalls

Thank you,

Basj,
Stardock Community Assistant