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bhauge

Join Date 07/2012

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Subscription expired, but email shows 30 days left

On 12/28/2020 I received an email stating that my Object Desktop membership will expire in 30 days. However, when I checked my account today (1/18/2021), it shows my Object Desktop membership has expired. I was planning to grab the latest downloads while I decide whether to renew or not. Is there any way to reactivate my membership until 1/27/21?

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AzDude

Join Date 11/2002

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Hello,

Sorry to hear you are having issues.

Did you check your account https://store.stardock.com/myaccount/products/

if it is closed early then submit a ticket to support https://stardock.atlassian.net/servicedesk/customer/portal/4

and state your issue.

If you do want to renew go here scroll to the bottom https://www.stardock.com/products/odnt/

AzDude
Stardock Community Assistant

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Thank you. My account does show my membership is expired. I've submitted a ticket.

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Hello, is there any news with your account membership or not ?

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I worked with Support and they extended my subscription to the full 30 days from when I received the email.

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