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ochoq
ochoq
Join Date 03/2005
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Icons persistence

January 14, 2021 2:12:24 AM from Stardock ForumsStardock Forums

Hi all,

I have Fences with Roll-up enabled. When the Fence area closes, some traces of icons remain on the screen. Ugly !

They disappear anyway by hitting F5 but.... I'd prefer they aren't here.

Any idea on how fix that and get rid of my shadow icons ?

Thanks

 

Olivier

fences
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ochoq
basj
Join Date 03/2001
+1002 sdemployee
Reply #1 January 14, 2021 4:34:53 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows full version number. Use Microsoft's Winver.exe for full version numbers.
  2. Fences version.
  3. Display setting ie Resolutions, Scaling applied (100%,125%,150% etc)

Thanks
Basj,
Stardock Community Assistant.

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ochoq
ochoq
Join Date 03/2005
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Reply #2 January 14, 2021 7:07:19 AM
from Stardock ForumsStardock Forums

Hi Basj

Windows is 1909

Fences is:

 

And these are the display's settings

All in French but easily understandable I guess.

Thanks for your support

Olivier

 

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ochoq
basj
Join Date 03/2001
+1002 sdemployee
Reply #3 January 14, 2021 7:10:09 AM
from Stardock ForumsStardock Forums

Hello,

Just as a test, you can turn it back up later. Turn the scaling down to 100%. If it is okay. scale up and test until the issue happen again. Report back.

Thank you,

Basj,
Stardock Community Assistant

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ochoq
ochoq
Join Date 03/2005
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Reply #4 January 14, 2021 10:32:58 AM
from Stardock ForumsStardock Forums

Hi again

It works fine until 258% and starts screwing up at 300% !

Any chance to "push" it to 300% ?

Cheers

 

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ochoq
ochoq
Join Date 03/2005
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Reply #5 January 14, 2021 10:33:22 AM
from Stardock ForumsStardock Forums

250% *

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ochoq
basj
Join Date 03/2001
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Reply #6 January 14, 2021 7:24:59 PM
from Stardock ForumsStardock Forums

I believe there is compatibility issue with Fences when your scaling too big. Anyhow, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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ochoq
sdRohan
Join Date 10/2012
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Reply #7 January 15, 2021 10:19:24 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

I have created an internal ticket to have it looked at.

Internal ref: ODNT-1403

Thank you for the feedback.

Sean Drohan
Stardock Support Manager

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