Darkpimpachu6863

Join Date 08/2020

Stardock Software not working

Groupy, Windows FX and Windows blinds won't seem to open. I have a Window Blinds skin applied and have been trying to change it. Everytime I open up any of the above mentioned programs they come up for a split second and the window closes. The only other option I have is to "unload" which doesn't do anything. I tried to reinstall Windowblinds and it tells me to restart before it can be done and nothing happens when I do. I noticed that all the above mentioned programs all installed and dropped all their files into one folder on my external hard drive. I can't seem to uninstall and resintall, any advice?

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Hello,
Sorry to hear you are having issues. Need more information on your system.

Windows version, please use Microsoft's Winver.exe for full Windows version numbers.
Stardock's Software version, that you are trying to use.
System specification, CPU ie : Intel, AMD or ARM (Snapdragon)
Usually all Stardock software is best to install in its default directory.

Thanks
Basj,
Stardock Community Assistant.

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Version 1909 (OS Build 18363.1016)

I'm not sure of the version but I'm going to say latest

AMD Ryzen 5 3600 6-core processor

32GB Ram 64BIT OS

IT seems they all installed to my external: https://share.visionforce.solutions/9Zu0AQbK

It's a Stardock folder in my C drive with Deskscapes which works fine.

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Please uninstall all Stardock application and reinstall into your system drive. ie. C: Drive

Thank you,

Basj,
Stardock Community Assistant

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Deskscapes is the only app that appears in the uninstall window. I even did a search in all drives for each app and Deskscapes is all I can find. I just tried to double click windowsblinds thats running and a blank white window appeared for 3 seconds then closed.

Somehow it's running https://share.visionforce.solutions/nOuDNX12

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Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Hello,

Sorry to hear you are having trouble.

Quoting Darkpimpachu6863,

reply 4

That is something we hope your own IT people can help with - how to get the apps you install local on your C:

Sean Drohan
Stardock Support Manager

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My own IT people? What are my next steps.

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Quoting Darkpimpachu6863,

reply 7

My own IT people? What are my next steps.

Yes, if this is a corporate PC, you would contact them to find out why this is happening:

I noticed that all the above mentioned programs all installed and dropped all their files into one folder on my external hard drive. I can't seem to uninstall and resintall, any advice?

If this is your personal PC, I assume you know why that is happening with every app you now install, yes?

Sean Drohan
Stardock Support Manager

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yes this is my home pc, and I am still lost here. Is it someone else that can help, support told me to come here to get my problem resolved.

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Hello,

Sean, is trying to help you, basically, from what I understand is that you will need to do, is to install all Stardock product in your system drive/C Drive in its default directory. Why it was installed in other drive? This question can only be answer by you since it is your pc.

Thank you,

Basj,
Stardock Community Assistant

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I guess I'll keep trying to solve this ty.

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