pas recu de clé

from Stardock Forums

i used this box

I must have made a mistake in my email can you send me the key on Please don't post your email on the forums thank you

Please do not put the link to me to find the key of the product purchased because the address was not correct, so I bought the key. I couldn't have it.

 

3,827 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Concerning your account issue, please raise a support ticket using the link below. Please include all your details in there. Support will help you from there.

http://esupport.stardock.com/index.php?/default_import/Tickets/Submit

Thank you,

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top
I clicked on your link but told me invalid email.

but valid on stardock forum, the proof is that I am writing to you by the intermediary of this forum with my account.
Look for the error ..... !!!!!!!
Listening is quite simple ..... unless I express myself badly. You have a service which manages the payments, inquire with him that I have to pay in the name of Nico ... DAV for a key.
I feel like I'm being taken for a boat ride
We will play ping pong for a long time
I never have the same interlocutor.
I think you have a problem with managing user accounts.

To avoid spending an eternity dealing with this problem, give me a key and let's talk more.

cordially

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Reply #4 from Stardock Forums Top

Hello,

Sorry if it feel that way, but, only Support can deal with account issues. Please use the link again and submit the ticket. You do not need to login there to raise a support ticket. Please include all details in there. Support will help you from there, but do note that Stardock is on weekend break, so Support will be slow. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Quoting nadedav, reply 3

one more proof of my purchase


If your Payweb Card Unique has a different email than your Stardock login email you could try this.

https://www.stardock.com/accounts/registrations/

Enter the Payweb Card email into the Source Account and your Stardock email into the Destination Account.

After doing this check your My Downloads for the Key.

Should this not work then you will need to request a support ticket.