groupy hangs when opening a folder with many letters

from Stardock Forums

 

hello good evening I have a problem with groupy, when I open a folder with many letters it hangs and forces me to restart the program.

path of the folder causing the error

D:\Descargas Jdownloader beta 2\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]

 

 

That problem happens a lot to me with game folders that I download with names of many letters.

groupy
7,493 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need more information.

  1. Windows version, please use Winver.exe for full Windows version numbers.
  2. Groupy versions.
  3. More information on when it actually hangs. Open saved grouped or when grouping or something else?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

1

2

 

3

It happens both ways sir.

 

I already did the tests, please solve it, I beg you.

 

Ashes of the Singularity II
Reply #3 from Stardock Forums Top


D:\Descargas Jdownloader beta 2\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]\Crash Bandicoot 4 The Wrath of Cortex [PAL] [Es,Fr,De,En,It,Nl]
End of quote

Need more information for me to try to recreate it on my system.

  1. Is the issue happen with folders that don't have those brackets "[""]" and comas ","?
  2. How many directories level down you see it start to happen?

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

hello it seems that the problem happens when the number of letters exceed the limit that allows

I mean when I extract the final file when exceeding the limit of letters is that it causes the error.

Reply #5 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant