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Groupy - 1.43 (Release) Issue Report Thread

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Groupy - 1.43 (Release) Issue Report Thread

from Stardock Forums

With the Groupy 1.43 release, we are creating this thread so that users can report any observed issues.  

Obtaining Groupy 1.43

Object Desktop members can get the beta from within Object Desktop Manager 

Individual purchases (as well as Object Desktop Members) can also be obtained from your an account page: https://store.stardock.com/myaccount/products

For guest check-out purchase (no account), from this link: http://www.stardock.com/support/productkeyretrieval

Reporting an issue

Please include the following for anything found:

  • Exact Windows version \ build (winver.exe)
  • Detailed steps to recreate the issue seen
  • Screenshots and videos are very helpful.  Videos can be uploaded to a cloud drive services (GoogleDrive, DropBox, OneDrive, YouTube) and links included in your post.  Images can be directly added.
  • If there are specific apps that Groupy does not work (well) with, please note what apps and their exact versions.  If any app is not common, a link to a trial version would be appreciated.

Thank you for your interest and any time you put into making Groupy a better product.

Sean Drohan
Stardock Support Manager

groupy support
39,218 views 30 replies
Reply #26 from Stardock Forums Top

Quoting Yur375, reply 22

Hello.

 

I've noticed a strange bug: sometimes grouped apps (mostly VS Code or Windows Explorer) is just freezing, and I can do anything with it (it's like a printed screenshot physically sticked to monitor). 

 

This grouped window just overlapping anything else, even if I kill the process of this app (or even if I kill Groupy process). The only windows that appears above frozen group is a system elements (like start menu or windows that appears on Alt + Tab, but even if I try to select another app with Alt + Tab it's still behind frozen group). When I launch any another applications I can see it on a taskbar, but the grouped window still overlays it (and I still can't close the frozen window).

 

Anyway, I have second monitor, and if I move app windows between monitors with Win + Shift + ← / → hotkeys I can see the app on my second monitor, but when I move it back to the first monitor it stays overlapped by the frozen window. The frozen window isn't moving onto another monitor.

 

For the first few times when it happened I had to reboot my computer (and I already was thinking about stop using Groupy). But later I discovered that I can open Groupy settings on another monitor and If I change switch "Groupy is currently on" to "off "and then back to "on " - the frozen window disappears!

 

This problem happened before but very seldom (maybe once or twice for many months), but in the last few weeks it happens very often (several times a day). I think maybe it's related to 1.43 update (but I don't sure when it was released).

 

My Groupy version: 1.43;

 

My Windows version: Windows 10 1903 (18362.476)


End of Yur375's quote

A slightly different situation happened today. During my work, a small white rectangle appeared on the screen, which overlapped everything else. I don't know why but I didn't even think it was Groupy, so I didn't take a screenshot. But when I tried to resolve this problem I noticed the Groupy icon on the taskbar (usually it's not there). It was a window called GroupyPreview and when I closed it the white rectangle disappeared.

Reply #27 from Stardock Forums Top

Hello,

Please try the Groupy V1.44 Beta as mentioned here : https://forums.stardock.com/502031

Thank you,

Basj,
Stardock Community Assistant

CursorFX - Customize your Windows cursor
Reply #28 from Stardock Forums Top

A small update: I've uninstalled and reinstalled (rebooted of course). Still (intermittently) my grouped windows explorer will freeze and not respond to opening a new tab or closing one. However, I can close it from the windows task bar and then it starts working again.

 

New issue: I made a video recording and ran it through handbrake to make the file smaller. I double clicked the video file to play and it made the windows explorer almost full screen and froze for a bit. Had to kill it from the task manager and it was fine.

 

Edit: didn't see the bit with the beta release. will try it out today and report back in a few days of use (or sooner depending if it resolves the issue or not).

Reply #29 from Stardock Forums Top

I'm getting the rectangle too. If I turn off groupy it goes away, but it is on top of everything, so difficult to work with. Intermittent but frequent. On most recent version, happened in previous version too.

Reply #30 from Stardock Forums Top

Quoting jxparker, reply 29

I'm getting the rectangle too. If I turn off groupy it goes away, but it is on top of everything, so difficult to work with. Intermittent but frequent. On most recent version, happened in previous version too.
End of jxparker's quote

If you are still on 1.43 (the release number of this thread), there have been two versions since, 1.44 (current) and 1.45, beta.

Both can be had from your account page

https://store.stardock.com/createaccount

Sean Drohan
Stardock Support Manager