question

Can I use object desktop on my desktop computer and my laptop..or do I have to purchase it again to use on my laptop

21,659 views 12 replies
Reply #2 Top

And how would one do this?  Every time I try to buy it, it says I already own a license.  Can you have multiple purchases of the same SKU assigned to one email address?

Support hasn't answered my request and corporate won't answer my phone calls.  I'm literally trying to give you money.

Reply #3 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #4 Top

Quoting Saodavi, reply 2

And how would one do this?  Every time I try to buy it, it says I already own a license.  Can you have multiple purchases of the same SKU assigned to one email address?
End of Saodavi's quote

Currently, the best method would be to order under two different email addresses if possible.

That said, for the time being, more than one activation per app in OD is allowed.  Anyone who has OD on their account now will enjoy that for as long as it is active (renewed).

Sean Drohan
Stardock Support Manager

Reply #5 Top

Understood.  That's somewhat annoying.  I have 4 computers in my household and I wanted all of them to have OD.  That means I need 4 unique email addresses to buy and maintain 4 licenses.  I feel for people who have a small business or a larger number of computers.

I ended up buying it at regular price because it wouldn't let me get the upgrade price because I was already a licensee.  The "new purchase" process doesn't run the validation check against my email address so it doesn't know I already have a license.

However, I now have 2 OD serial numbers associated with my email address.  I'm not sure how that's going to work out long term. 

Looks like an area for improvement.

Reply #6 Top

Bummer, Their way makes it easy for them, when they should make it easy for us with the option to buy more then one copy under one email.

Reply #7 Top

Quoting sdRohan, reply 4

That said, for the time being, more than one activation per app in OD is allowed.
End of sdRohan's quote
Read it again.....

Reply #8 Top

Still doesn't solve the problem that you can't register the app with the same email. 

Sure I can install multiple copies tied to one email address, but I can't buy the additional (legal) copy without another address.  Plus, you can't get the "upgrade" pricing without a second address.

 

Reply #9 Top

Quoting Saodavi, reply 8

Still doesn't solve the problem that you can't register the app with the same email.

Sure I can install multiple copies tied to one email address, but I can't buy the additional (legal) copy without another address. Plus, you can't get the "upgrade" pricing without a second address.
End of Saodavi's quote

Please refer to this

Quoting sdRohan, reply 4

Currently, the best method would be to order under two different email addresses if possible.
End of sdRohan's quote

From what I understand, if you want to activate to more than 5 pcs. Than you need another email address to buy another key. Max per key currently is still 5 pcs for ObjectDock subscribers provided the subs does not run out.

Thank you,

Basj,
Stardock Community Assistant

 

Reply #10 Top

Does that mean that I can legally buy 1 license and put it on all 5 PC's in my house?  That's how I'm reading these comments.

Reply #11 Top

Quoting Saodavi, reply 10

Does that mean that I can legally buy 1 license and put it on all 5 PC's in my house? That's how I'm reading these comments.
End of Saodavi's quote

Hello,
I have forward your question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #12 Top

Quoting Saodavi, reply 10

Does that mean that I can legally buy 1 license and put it on all 5 PC's in my house?  That's how I'm reading these comments.
End of Saodavi's quote

For now, that is programmatically possible and anyone who has OD now will still get 5 when we enforce the EULA limit at some point in the future.

Sean Drohan
Stardock Support Manager