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Cannot Access Online Themes

August 3, 2020 10:54 AM from

The online themes are not available for me. I get error "Unable to connect to the servers. Please check your internet connection and try again later." I've reinstalled 2x, and turned off the firewall and disabled the antivirus. No luck.

curtains

5,751 views 5 replies

Reply #1 August 3, 2020 11:03 AM from

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What country are you in, what ISP are you using and can you access www.wincustomize.com in a browser?

Reply #2 August 3, 2020 11:07 AM from

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Hello,
Sorry to hear you are having issues. Sometimes server might be down. Please try again or you could go directly to Wincustomize.com Curtains gallery https://www.wincustomize.com/explore/curtains

Thank you,

Basj,
Stardock Community Assistant

Reply #3 August 3, 2020 1:04 PM from

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USA. Comcast.

Reply #4 August 3, 2020 1:20 PM from

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Quoting john37921, reply 3

USA. Comcast.

End of john37921's quote

and are you able to visit the website directly?

Reply #5 August 3, 2020 6:36 PM from

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yes

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