Unable to open grouped Windows Explorer window when being prompted for domain credentials

from Stardock Forums

I'm using Groupy 1.32 on Windows 10 1809. I am in a domain environment. I have enabled Groupy to automatically group Explorer windows. However, when I manually navigate to a server which prompts for domain credentials, after entering the credentials I'm unable to open the location. I essentially get stuck in a loop of re-entering the server path, getting prompted for credentials, then nothing happening. The only way to fix it is remove the explorer.exe from automatically being grouped. Is this a known issue or is there a fix for this? Thanks!

5,098 views 3 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 from WinCustomize Forums Top

Hello,

Sorry to hear you are having trouble.

We suspect something in the background relating to auto grouping is upset about it being so slow to respond (the prompt delaying the entire process).
 
If you navigate to the location needing credentials first, thus not needing to again, does it then work?

Sean Drohan
Stardock Support Manager

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

@sdRohan--yes, if I open just a single Explorer window and log in, I can then open multiple tabbed Explorer windows and it works without issue.