Distorted Previews

Something has changed...

from WinCustomize Forums

In the beginning I found it hard to understand how to post the perfect presentation screenshot, but soon enough I figured it out, The "old" format was being used (Not "WideScreen"), but a couple of days ago all galleries suddenly started to show a distorted/stretched version of the Preview, OR some kind of Vertically Centered cut out... :O

The crop-tool in the upload section does not seem to be working anymore as well...

-Not really sure what's going on, but can someone PLEASE look into this.

8,064 views 12 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 from WinCustomize Forums Top

The crop-tool in the upload section does not seem to be working anymore as well...
End of quote

I think you're right about that. The area I selected to show as a thumbnail isn't represented in reality in the gallery pages.

Siege of Centauri
Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

We kicked something - look again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager

Reply #4 from WinCustomize Forums Top

Quoting sdRohan, reply 3

Hello,

Sorry to hear you are having trouble.

We kicked something - look again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager
End of sdRohan's quote
Hm... Good effort...but, No, Still Cut vertically centered  ;)

-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked :O

Reply #5 from WinCustomize Forums Top

Quoting neone6, reply 4

Hm... Good effort...but, No, Still Cut vertically centered
End of neone6's quote
Clear browser cache, hit ctrl+f5 to refresh?

Reply #6 from WinCustomize Forums Top

Quoting neone6, reply 4

-My latest "Volition" doesn't even show the right screenshot, but an old one, Strangely enough it's the right screenshot in when clicked
End of neone6's quote
WC has always been slow to update if you change anything. Notice sometimes when you are on your myskins page, that the comment count doesn't show new comments right away, but if you go to the skin itself there are new comments and the download count is higher by a few numbers?

Reply #7 from WinCustomize Forums Top

For sure, correct shot now HOWEVER, the Shots that have several screens where you used the crop tool for selected area to be shown in the galleries still isn't working. :cylon:  

This is how they used to look, LOGOS Showing as the cropped/chosen area for galleries was working.

Reply #8 from WinCustomize Forums Top

Hey, Sean.

-Got this? -Carefully read my input in the Screenys. ;)

Reply #9 from WinCustomize Forums Top

Bump

Reply #10 from WinCustomize Forums Top

I've made a few more tweaks that should make image previes display better. 

Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.

Reply #11 from WinCustomize Forums Top

Quoting T-Man, reply 10

I've made a few more tweaks that should make image previes display better. 

Note, we are slowly moving away from using the cropped image because it is currently at a 4:3 aspect ratio and we want to start displaying images more in todays resolutions, where 16:9 is the more popular ratio.
End of T-Man's quote
Well that's gonna utterly Destroy a lot of "old" presentation previews as they where especially designed to the Old system. 8(|  

Edit: Aha, I see what you've done... -At least now the whole presentation is showing.

-Better than before at least.

Reply #12 from WinCustomize Forums Top

Progress sometimes comes at a cost. Good job, T-Man!