Right-click tray icon "Configure Multiplicity, does not work anymore

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Thanks mucho AZ Dude

Hello,

Sorry to hear you are having trouble.

Then something you have - on both PCs - is likely blocking it.

All that does is bring the MP UI up.  If you search \ click \ run 'Mutlipicity' from the Start menu, it should open the same thing up:

https://cdn.stardock.us/support/uploads/2020-05-21_13-48-54.mp4

Sean Drohan
Stardock Support Manager

Thanks Sean

You'd think 2 uninstalls would fix it ?

Is there a LOG I can look at that might give me clue?

None that would give an indication of what was causing it, no.

Are you able to open the UI as I did in the video?

Sean Drohan
Stardock Support Manager

Yes, but it be nice if it worked normally. Ive no security soft installed, I've reset the Win firewall, twice, Ive even ALLOWED EVERY stardock exe file to the firewall. Still no joy.

Hello,

If you do a cleanboot, under a new Windows Admin account, does it still happen:

https://forums.stardock.com/486104/multiplicity-support-faq#cleanboot

If all cases fail, perhaps a purge \ reinstall is in order:

https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

Sean Drohan
Stardock Support Manager