Unable to connect to activation server

free trial

from Stardock Forums

Hello

After the installation, the 30-day free trial option gives me the result  - Unable to connect to the activation server.

Is there a solution to solve this problem?

result

groupy
4,975 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Is this after the 30 days trial is over or just new installation?

Thanks

Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hi basj,

This is a new installation.  The message shows unable to connect to the activation server after I click Start 30 Day Trial.
My install path is C:\Users\Jay\_installs\64\Stardock\Groupy

 

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Reply #3 from Stardock Forums Top

Might be the activation server is down. Please try again later. I also forwarded your problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

There is not an offline activation method for the trial - but there is for the purchased version.

If you purchase and are not satisfied, you can refund within a 30-day window.

Sean Drohan
Stardock Support Manager