Always Stuttering

Background problem

from Stardock Forums

Hello, i'm still in a trial version but i have this problem with Deskscapes10 for Windows10: Every background i choose stutters constantly. Running Windows10 with the latest updates, 64 gigs of memory, used memory 19 to 21%. Videocard: Geforce  RTX 2080TI with the latest Nvidia drivers, a i9 9920X Alienware Area 51, maybe there something else that's causing it, i really have no clue, please someone help me.

deskscapes
10,222 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 from WinCustomize Forums Top

Hello,

Sorry to hear you are having issues.

Need to know the FULL version of Windows ( use winver.exe )

post screenshot here please.

 


AzDude
Stardock Community Assistant

Galactic Civilizations III
Reply #4 from WinCustomize Forums Top

Hello,

Sorry to hear you are having trouble.

Please provide:

  • A link to a video showing the issue
  • What stock dreams (the ones that ship with the product) are you having the issue with
  • If not with stock dreams, links to the Wincustomize dreams you are seeing it with
  • Also if you are seeing the issue still with other renderers tested:

Sean Drohan
Stardock Support Manager

Reply #6 from Stardock Forums Top

Had the same problem. first i had just the still wallpaper. but no animation.   i added a new account, ( LOCAL ACCOUNT, do not use a microsoft account, they will own your a..) then go log in, install deskscapes. once it works. log out and log back into your main account...i noticed it then worked in the main one too, but it stuttered.  I played with the lock and unlock taskbar, i'm adding this just because it may have been part of it. i locked then unlocked then locked again.. then i changed the performance tab to DIRECT SHOW VMR 9  .    and stuttering is gone.

 

not sure this will work for you, but its worth trying, only took a few minutes.  i am on win 8.1 , and using the latest version of deskscapes.

Reply #7 from WinCustomize Forums Top

I had that problem and it turned out to be a codec issue. Make sure you have the latest codecs installed.