[DIGITALYCHEE] Product Key Association Email Query

Hi,

 

Could you please help me check the email associated with this product key? The user cannot reactivate after reinstalling the operating system, prompting: "Email address is not valid for the product key."

 

Key: Removed by admin

 

In addition, If you need more information, just let me know.

 

Thanks for your help, and wait for your reply!

 

Best regards,

 

 

Paul

-----------------------------------------

DIGITALYCHEE

E-Store: https://lizhi.io

Email: support@lizhi.io

3,171 views 1 replies
Reply #1 Top

Hello,

Sorry to hear you are having trouble.

Please do not post key information in the forums.

As with all DigitalChee reseller issues, please place a ticket here:

https://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager