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byteheaven
byteheaven
Join Date 11/2016
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CursorFX and system tray menu of steam and object desctop opens background

March 15, 2020 12:19:12 PM from Stardock ForumsStardock Forums

Hi, this is kinda of weird, but seems that CursorFX does something with overlays? Practicly: If I have cursorFX on, rightclick menu from at least steam and object desktop system tray icons open in background (behind other windows). If I close cursrosFX they open again normally on top of other windows.

 

 

cursorfx
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byteheaven
AzDude
Join Date 11/2002
+476 sdemployee
Reply #1 March 15, 2020 12:36:47 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

What version of Windows ( full version ) use winver.exe

What version of CursorFX ?

 


AzDude
Stardock Community Assistant

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byteheaven
byteheaven
Join Date 11/2016
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Reply #2 March 16, 2020 9:10:37 AM
from Stardock ForumsStardock Forums

Hi,

Windows 10 Education: Version 1909 (OS Build 18363.719)

Cursor FX 4.0 (update through object desktop)

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byteheaven
basj
Join Date 03/2001
+766 sdemployee
Reply #3 March 16, 2020 9:40:07 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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byteheaven
sdRohan
Join Date 10/2012
+378 sdsupport
Reply #4 March 16, 2020 10:32:28 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Quoting ,
quoting post

Hi, this is kinda of weird, but seems that CursorFX does something with overlays? Practicly: If I have cursorFX on, rightclick menu from at least steam and object desktop system tray icons open in background (behind other windows). If I close cursrosFX they open again normally on top of other windows. 

Can you upload a video of this happening to a cloud drive service and share a link here?

Sean Drohan
Stardock Support Manager

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byteheaven
byteheaven
Join Date 11/2016
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Reply #5 March 16, 2020 11:03:29 AM
from Stardock ForumsStardock Forums

https://www.dropbox.com/s/10zhvhfoklbx46o/Desktop%202020.03.16%20-%2016.57.32.02.mp4?dl=0

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byteheaven
sdRohan
Join Date 10/2012
+378 sdsupport
Reply #6 March 16, 2020 2:27:25 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Somewhat conditional / intermittent but I can repro it (took a while):
https://cdn.stardock.us/support/uploads/2020-03-16_13-54-46.mp4

Ill log it internally.

Internal ref: ODNT-346

Thank you for the report.

Sean Drohan
Stardock Support Manager

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byteheaven
MarkusThueer
Join Date 11/2009
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Reply #7 March 17, 2020 6:27:08 AM
from Stardock ForumsStardock Forums

I experienced it in a similar way. That when cursorFX ist active and I open a new programm it opens in the background behind other windows.
It occurs not always.

Markus

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