Can't join ranked multiplayer or play daily challenges (can't connect to tachyon)

My os is windows 10

I got the game from the epic games store

and this is my TachyonLog:

[2020-03-06T14:22:18] Info    :  Tachyon : Initialize (Version: 2.3.0.1901) for (2618, Mohawk Games, Offworld Trading Company, 1.23.35253.0)

[2020-03-06T15:33:09] Info    :  Tachyon : Initialize (Version: 2.3.0.1901) for (2618, Mohawk Games, Offworld Trading Company, 1.23.35253.0)

[2020-03-06T15:33:42] Error   :  Tachyon : HTTP Request failed.

Uri: '/v1/identity/epiconlineservices/tokenservice?productId=2618&providerToken=eg1~eyJraWQiOiJ0RkMyVUloRnBUTV9FYTNxY09kX01xUVQxY0JCbTlrRkxTRGZlSmhzUkc4IiwiYWxnIjoiUFMyNTYifQ.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.Ajp_P4CSQNPZ1OndJE9cUwDoj55Dq0OBScSY5Urwt8mcPItAaD4nSDz8b6ORN-0GYz6TZKCRNVmwrUxx7e7TtM67'

StatusCode: '500'

Body: '{"name":"UNHANDLED_EXCEPTION","message":"Response did not arrive on time in 00:00:30 for message: Request *cli/626d4ebe@9af7d2bc->S127.0.0.1:30000:321164358*grn/B7B067FE/9376fb8e #713332: global::Tachyon.Grains.Interfaces.IIdentity:Authenticate(). Target History is: <S127.0.0.1:30000:321164358:*grn/B7B067FE/9376fb8e:>.","statusCode":500}'

[2020-03-06T17:03:46] Info    :  Tachyon : Initialize (Version: 2.3.0.1901) for (2618, Mohawk Games, Offworld Trading Company, 1.23.35253.0)

[2020-03-06T20:33:50] Info    :  Tachyon : Initialize (Version: 2.3.0.1901) for (2618, Mohawk Games, Offworld Trading Company, 1.23.35270.0)

[2020-03-06T20:34:25] Error   :  Tachyon : HTTP Request failed.

Uri: '/v1/identity/epiconlineservices/tokenservice?productId=2618&providerToken=eg1~eyJraWQiOiJ0RkMyVUloRnBUTV9FYTNxY09kX01xUVQxY0JCbTlrRkxTRGZlSmhzUkc4IiwiYWxnIjoiUFMyNTYifQ.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.AclwN9Jvww3IGmSnJxM5ne308KdwqKLHZlhx5XW9RQSoYiZpOgYEP09TyVXGu-y9TCLNALXI6a2Pxsg0XS4iFwdn'

StatusCode: '500'

Body: '{"name":"UNHANDLED_EXCEPTION","message":"Response did not arrive on time in 00:00:30 for message: Request *cli/157c64bb@5882c080->S127.0.0.1:30000:321218481*grn/B7B067FE/29c900b6 #21765: global::Tachyon.Grains.Interfaces.IIdentity:Authenticate(). Target History is: <S127.0.0.1:30000:321218481:*grn/B7B067FE/29c900b6:>.","statusCode":500}'

[2020-03-06T21:39:25] Info    :  Tachyon : Initialize (Version: 2.3.0.1901) for (2618, Mohawk Games, Offworld Trading Company, 1.23.35270.0)