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robinedgar
robinedgar
Join Date 01/2010
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Start Bar disappears after screensaver / hibernate

March 6, 2020 2:41:02 AM from Stardock ForumsStardock Forums

Occasionally, not every time, when I unlock the PC after screen saver or hibernate, the entire start bar is gone. In order to get it back I have to restart explorer.exe, which I do using a .bat file

----
@echo off

taskkill /f /im explorer.exe
ECHO Waiting 5 seconds to restart WinExp...
Timeout /t 5 /nobreak
start explorer.exe
----

Using Default theme by Microsoft this never happens. Is there a  way to collect data to find out what is causing this problem?

Using Windows 10.

Cheers!

windowblinds
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robinedgar
basj
Join Date 03/2001
+1123 sdemployee
Reply #1 March 6, 2020 2:53:12 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information.

1) Windows version. Please use Winver.exe for full version numbers.

2) Windowblinds version. and if the issue happen on specific theme. Please list down the theme name.

3) Do you have Start10 installed? If, yes, Start10 version installed. And Style of Start menu you use.

Thanks.

Basj,
Stardock Community Assistant.

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robinedgar
robinedgar
Join Date 01/2010
0
Reply #2 March 6, 2020 3:54:05 AM
from Stardock ForumsStardock Forums

Hi Basj, thanks for the response. The versions:

Windows 1909 (OS Build 18363.657)

Windowblinds About gives:

Windows 10 Enterprise (18362.19h1_release.190318-1202)
WindowBlinds 10.84 (059 - Windows 10 Edition) - 64 bit OS

Window titlebar blur features are enabled on this operating system

        Wblind.dll                   2019/11/18 14:41:12
        Wblind64.dll                 2019/11/18 14:41:51
        Wbsrv.dll                    2019/05/04 05:29:46
        WB10Config.exe               2019/11/18 14:41:16
        Wbload.dll                   2019/05/08 21:13:37
        Screen10.exe                 2019/05/04 05:29:17

I am not using start10, but am using: DeskScapes 10, Fences, IconPackager, WindowBlinds, WindowFX

Best regards,

Robin

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robinedgar
basj
Join Date 03/2001
+1123 sdemployee
Reply #3 March 6, 2020 4:45:43 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall as mentioned in this guide : https://forums.stardock.com/486023/windowblinds-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge. Reinstall Windowblinds using the latest downloaded version. Reboot after the installation . Retest and report back.

Thank you,

Basj
Stardock Community Assista

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robinedgar
Leo78
Join Date 02/2020
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Reply #4 March 6, 2020 9:28:55 AM
from Stardock ForumsStardock Forums

If you will use Winver.exe for full version numbers.Your problem will resolve.

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robinedgar
robinedgar
Join Date 01/2010
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Reply #5 March 12, 2020 4:08:03 AM
from Stardock ForumsStardock Forums

Hi Basj,

I have used the purge tool and reinstalled. It's been a few days now and the start bar hasn't dissappeared yet! Thanks, it's looking like it might well be resolved!

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robinedgar
basj
Join Date 03/2001
+1123 sdemployee
Reply #6 March 12, 2020 5:08:21 AM
from Stardock ForumsStardock Forums

Quoting robinedgar,
reply 5

Hi Basj,

I have used the purge tool and reinstalled. It's been a few days now and the start bar hasn't dissappeared yet! Thanks, it's looking like it might well be resolved!

Great, glad you solved it.

Thank you,

Basj
Stardock Community Assistant.

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