Start 10 bug freezes

ok so using the windows 7 style.. and when i write % in the search field the entire thing freezes and i cant get it to unfreeze ctrl+alt+delete doesnt work nothing work.. happends every time

2,645 views 6 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 Top

Hello,
Sorry to hear you are having issues. But, I can't reproduce your issue on my system. Need to know more.

1) Windows version please use winver.exe for full version numbers.

2) Start10 Version.

3) Is the Windows 10 search (Win key + s) using % work, while Start10 search box don't?

Thanks

Basj,
Stardock Community Assistant.

Reply #3 Top

the winkey+s works fine start 10 done

trying to keep all up to date i might be 1 restart behind when writing this but issue been for quite some time just forgot to report it

start 10 version 1.8

windows 10 pro version 1903 (OS Build 18362.476

Reply #4 Top

Please try the following:

-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.

-For 7 Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'.

-Type: sfc /scannow

-Wait for the scan to complete (this can take several minutes)

Some help on how this looks should you need it:

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

If the SFC finds errors, but cannot fix them, please also run the following command in the same command prompt window:

dism.exe /online /Cleanup-Image /RestoreHealth

Some help on how this looks should you need it:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.

Please let me know whether this resolves your problem or if you have any additional questions.

Thank you,

Basj
Stardock Community Assistant.

Reply #5 Top

Sorry for the really late reply.. but i've been busy. So i found the issue and i fixed it the issue was for some reason there was a old version left installed so i had like a old 1.75 version installed that didnt get uninstalled during the update progress or something so i dicided to uninstall both and it went a bit loco but after that i rebooted and installed fresh and all works fine again

Reply #6 Top

Great, glad you solved it.

Thank you,

Basj
Stardock Community Assistant.