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Who do I have to contact at Stardock to process my refunds faster?

October 31, 2019 5:44 AM from

I sent a email to sales@stardock.com on 10/26/2019 to see if I can get refunds for Object Desktop Manager, icon packager, and WindowBlinds 10 but I have not received a response from anyone at the company. What kind of show are you people running?

2,121 views 3 replies

Reply #1 October 31, 2019 5:49 AM from

Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 October 31, 2019 10:13 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

As stated on the ticket link, all refund requests require a ticket creation:

https://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager

Curtains - Customize Windows with additional styles

Reply #3 October 31, 2019 7:59 PM from

Stardock Forums Top

The link you're posting does not explain how to submit a support ticket and also you might want to update the policy that explains nothing about support tickets.

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