windows 1903 adobe products hang in groupy 1.25

from Stardock Forums

i've been trying to find the route cause of a hang in dialogue boxes generated by adobe premiere (and others, but most testing done in premiere).  I also use listary and if I disable either listary or groupy the issue goes away.  

The crash happens when I go to save an item, then try to open a folder in the dialogue box. (or create one).  
I have reinstalled the 1903 update over the top. (And listary, groupy and premiere!)

I have had a look at the WER file, but it doesn't mean much to me. Is there a way to tell where the crash is coming from, and if there is some weird interaction between listary and groupy (I rely on both windows is a nightmare without them!)

 

groupy
3,175 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I just installed listary to test out with groupy but so far, I did not encounter any hang issues. But I don't have Adobe Premiere to test out. Any other program you using have similar issue with groupy so I can test out?

Thanks

Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

On Groupy side you can always try out :-

1) The purge and reinstall steps : mentioned here : https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge and install that version. Reboot again and retest. and

2) Cleanboot steps : https://forums.stardock.com/488142/groupy-support-faq#cleanboot

Try it and see if it helps.

Thank You,
Basj
Stardock Community Assistant.

 

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