Need my activation reset

from Stardock Forums
Posting here because emailing support responded with an email indicating they wouldn't help using that avenue.
 
I have an old version of multiplicity (3.01) that I'd like to use with a pair of computers. I was previously using it with another pair of computers, but haven't used it in a while. When I try to run it on this current computer the software complains:
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I no longer have access to the old computer(s), is there some way I can get the license released for use on my current computer?
 
multiplicity
3,058 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try these steps to deactivate your product https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Let us know if you still need our assistance.

Thanks

Basj,
Stardock Community Assistant.

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

Great, glad to help.

Thank you,

Basj
Stardock Community Assistant.