[DIGITALYCHEE] Groupy Technical Issue

from Stardock Forums

Hi there,

Recently we received feedback from a customer. When he uses both ScreenToGif and Groupy, Groupy doesn't work, as follows:

When ScreenToGif turns on screen video recording, Groupy cannot merge program windows properly.

The operating system used by the customer is: Windows 10
ScreenToGif official website: https://www.screentogif.com

Please check the reason.

Thank you for your patience.

Best regards,

Simon Wang
-----------------------------------------
DIGITALYCHEE

E-Store: https://lizhi.io
E-Mail: support@lizhi.io

groupy
3,152 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Its seems that app has some sort of overlay that prevents Groupy from working properly (it can't detect the mouse through the overlay).

There are other screen capture apps that work fine with Groupy, however.  For example, ShareX works very well and is also free:

https://getsharex.com/

Sean Drohan
Stardock Support Manager

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