Activation email sent to an address that doesn't exist

from Stardock Forums

I have an old account with an email address that is no longer active

If I log in with that email address and my password Stardock is asking for activation in an email I cannot receive. The same thing happens on wincustomize.com. So I am stuck in a loop.

Also I cannot merge the two accounts, because an activation email is sent to a no longer used email address.

How can this be solved?

1,983 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try these : https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts

Please let us know if you still need our assistance.

Thanks

Basj,
Stardock Community Assistant.

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Reply #3 from Stardock Forums Top

Great, glad it get resolved. :thumbsup:  

Thank you,

Basj
Stardock Community Assistant.