404 file not found

A few years ago I got a set of cursors and I've moved them from old computer to new computer several times. I just now installed Cursor FX Plus and got my code and download link from my list of programs for this set of cursors but it comes up that the file has been moved or doesn't exist any more! What happened to the set of Premium Oranda cursors?

11,878 views 13 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 Top

Hello,

Sorry to hear you are having trouble.

They are on your account page:

https://store.stardock.com/myaccount/products

And the 'download' button does work.

Sean Drohan
Stardock Support Manager

 

Reply #3 Top

I was using the downloads and codes that were sent in an email.  I'll toss those!

Reply #4 Top

I downloaded it and it keeps saying it didn't install correctly. I tried compatibility settings from Win 8 back to XP, won't work. Are these old cursors not compatable with Win 10?

Reply #5 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #6 Top

Quoting MouseGoddess, reply 4

I downloaded it and it keeps saying it didn't install correctly. I tried compatibility settings from Win 8 back to XP, won't work. Are these old cursors not compatable with Win 10?
End of MouseGoddess's quote

I did get an error on the first time running it but did not on the next try - do you still get it?

Sean Drohan
Stardock Support Manager

Reply #7 Top

I didn't get the 404 but after installing, it says it didn't install correctly. I redid it 5 times with all different compatibility settings.

Reply #8 Top

Just to clarify, you have issue installing CursorFX plus or the Premium Cursor set?

Thank you,

Basj
Stardock Community Assistant.

Reply #9 Top

The Premium Oranda cursor set. The one with the fish and pencil and such. The actual program, Cursor FX Plus works fine.

Reply #10 Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #11 Top

Hello,

I was informed that your account was updated with a version of Oranda Cursor set which will not need to be install. It should work now. You will just need to unzip the files and apply each cursor (double click on each .cursorfx files) and it will set itself into Cursorfx.

Thank you,

Basj
Stardock Community Assistant.

 

Reply #12 Top

Worked like a charm! Thank you!

Reply #13 Top

Great.

Thank you,

Basj
Stardock Community Assistant.