black screen with multiple screen

from Stardock Forums

Hi, 

 

i have a latest windows 10 x64 (1903 version) and Deskscape don't work with a multiple screen (option "exended" enabled).

Any ideas?

Thks,

 

andrea

deskscapes
11,948 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello

Would you Please try this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot test and report back here please .

If your using Display Fusion or any other monitor assist disable .

Monitor resolution set at 1920x1080 100% scaling ?

 

 

AzDude
Stardock Community Assistant

Siege of Centauri
Reply #3 from Stardock Forums Top

No, i purge and reinstall it, but don't work correcty...

My version is 8.51, any ideas?

Thks

Reply #4 from WinCustomize Forums Top

Quoting cazzola, reply 3

No, i purge and reinstall it, but don't work correcty...

My version is 8.51, any ideas?

Thks
End of cazzola's quote

Best I can tell you is to upgrade to DS10 which the issue has been fixed.

DS8 is not offered or supported anymore .

To buy DS10 At a discounted price just scroll down to the bottom of

this link to apply https://www.stardock.com/products/deskscapes/download

AzDude

Stardock Community Assistant

Reply #5 from Stardock Forums Top

Quoting freddrichh, reply 5

i am having the same problem with my screen
End of freddrichh's quote

Hello,
Sorry to hear you are having issues. Would like to know more.

1) Windows version. Please use Winver.exe to have full version numbers

2) Deskscape version installed.

Thanks

Basj,
Stardock Community Assistant.

Reply #6 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Quoting freddrichh, reply 5

i am having the same problem with my screen
End of freddrichh's quote

This topic has been covered many times in other threads.

Microsoft made changes to Windows that broke DS 8 (black screen) if you have different resolutions for each extra monitor (it will work if the resolutions are identical).

DS 10, does not have this issue and is now only $5:

https://www.stardock.com/products/deskscapes/

DS 8 will not be changed as it has not been sold, or supported, for some time now.

Sean Drohan
Stardock Support Manager