WindowFX not included in Object Desktop?

Hello, I bought OD earlier today and the page said it included WindowFX. However it's not showing up under the OD Manager nor is it under my individual product keys. Any help is appreciated, thanks

46,656 views 9 replies
Reply #1 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

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Reply #2 Top

Hello again,

I was just informed that the "WindowFX not listed on OD manager" problem are now solved. Please recheck on your side and report back if it still not listed on your end.

Thank you,

 

Basj,

Stardock Community Assistant

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Reply #4 Top

I had thought that my beta installation was missing some of the ODT programs too.

But, just as I was identifying the missing ones on my system (and writing my post to the Forums) - I went back to ODT Manager, while my browser was logged in to "my downloads".   When I clicked on the "Settings" icon in the upper right, there was an option to look at "my downloads" (once it is current that choice is invisible).   It requested that I log in.  I did and the missing programs & those that it hadn't recognized before, were fully populated in the beta.

It does seem to be a great improvement.

I hope that my experience helps some other users with theirs.

(I honestly do not know which of my actions restored the missing programs.  But, at least logging in, with the click on the look at "my downloads" (I don't remember how it was worded, sorry) was the major part of the fix.)

Reply #5 Top

I have the same issue. All other products are showing as far as I can tell and only WindowFX is MIA.

 

Does anyone know the steps to bring it back?

I have tried:

  • Logging out of the Object Desktop application and back in (doesn't show a try option either whilst logged out
  • Enabling Beta downloads in Object Desktop
  • Logging into the Downloads centre where it doesn't appear either: Stardock Store : My Account : Downloads
  • Downloading a 30 day trial and attempting to activate with my account

It just doesn't appear to be enabled.

 

Thanks

Robin

Reply #7 Top

Hello Basj. Thanks I have done that.

For anyone else with this issue, according to a reply I have just received from posting a ticket, it turns out that WindowFX has been removed from ObjectDesktop so can only be purchased separately/additionally now.

Reply #8 Top

Thank you @robinwilson16 for the follow up. I will definitely do the same thing if I need further help. LOL!