Cart Search
New Topic
Forum Home | Login
We have re-enabled logins for the forums, please be aware that you may need to reset your password or register for an account again while we continue to restore full functionality.
kona0197
kona0197
Join Date 02/2003
+84

Can't log into Wincustomize forums...

April 2, 2019 8:37:00 PM from Stardock ForumsStardock Forums

Every time I try to login it drops me on a forbidden 505 page. Any help?

Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
basj
Join Date 03/2001
+1603 sdemployee
Reply #1 April 2, 2019 8:49:26 PM
from Stardock ForumsStardock Forums

Wincustomize forums load fine for me today. I am using Chrome. But I tested with Firefox, Brave and Waterfox, it all load without issue.

What browser you are using Kona? And have you try to get to it with different browsers?

Thank you,

 

Basj,

Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
kona0197
Join Date 02/2003
+84
Reply #2 April 4, 2019 2:14:33 AM
from Stardock ForumsStardock Forums

I only use Chrome. It's all I have installed. 

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
basj
Join Date 03/2001
+1603 sdemployee
Reply #3 April 4, 2019 2:19:27 AM
from Stardock ForumsStardock Forums

Ok, can you get to Wincustomize forum using Chrome's incognito mode?

Thank you,

 

Basj,

Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
kona0197
Join Date 02/2003
+84
Reply #4 April 4, 2019 2:34:06 AM
from Stardock ForumsStardock Forums

Yep. And I can log in. Only xtensions I am running is Ublock. 

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
basj
Join Date 03/2001
+1603 sdemployee
Reply #5 April 4, 2019 2:42:06 AM
from Stardock ForumsStardock Forums

Easy Guess, that is blocking you. 

Thanks

Basj

Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
Island Dog
Join Date 06/2003
+1047 sdemployee
Reply #6 April 4, 2019 9:26:35 AM
from Stardock ForumsStardock Forums

As I've said many times before, any type of ad-blocker will interfere with WinCustomize.

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
kona0197
Join Date 02/2003
+84
Reply #7 April 4, 2019 11:22:10 AM
from Stardock ForumsStardock Forums

i turned off all ad blockers and still can't log in. Still being redirected to a 505 error page. 

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
basj
Join Date 03/2001
+1603 sdemployee
Reply #8 April 4, 2019 11:35:17 AM
from Stardock ForumsStardock Forums

Try this : 3 dot menu -> Setting -> Advance -> At the very bottom there is "Restore settings to their original defaults. Do that and try again. But be reminded this will reset your chrome to its default state. All your previous setting will be gone. Including any security setting done on your chrome browser will also be gone.

Thank you,

 

Basj,

Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
kona0197
Island Dog
Join Date 06/2003
+1047 sdemployee
Reply #9 April 4, 2019 3:39:18 PM
from Stardock ForumsStardock Forums

Clear your browsers cache and cookies. Try another Stardock forum, or login from the front page.

 

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: