Start10

from Stardock Forums

I have installed Start8 and Start10 on around 6 computers of mine and others, all with Win 8 Pro or 10 Pro installed, over the last few years and had no troubles at all with the process.

Now I'm having a very frustrating time trying to activate Start10 on a friend's laptop with Win 10 Pro installed. 

I get the label to activate with a product key and email, fill it in as required, then I'm stuck.

There is no activate button to click at the bottom, as there should be, so I can't get any further. 

Can anyone help me with this, please? 

I've tried sending to support but just get directed to this forum.

2,737 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please try the offline activation https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#activateproduct

or

Activate using command prompt following this guide : https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#activatecommandprompt

Please let us know if you still need our assistance.

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

No luck with those two I'm afraid.

I couldn't find a "req or resp" file.

The command prompt wouldn't recognize the path.

My problem is the lack of anything but a "Back" button which makes me think it's in the software.

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

It was known that that activation button is somehow connected to IE. Can you do a reset IE,Internet Explorer, and try again. Here a link on how to do the reset : https://support.microsoft.com/en-my/help/17441/windows-internet-explorer-change-reset-settings

Try it and report back here.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 from Stardock Forums Top

Could you post a screenshot of what you are seeing on screen please.

Reply #6 from Stardock Forums Top

Great, glad to know you make it work.

Thank you,

 

Basj,

Stardock Community Assistant