renewal of object deslktop

thought was renewal

I need to know how to merge 2 product keys for object desktop I thought I was renewing and it was a stand alone.  so insted of extending my subscription it had me loosing time

 

Thanks

27,308 views 10 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues.

Object Desktop is not a Stand Alone , what did you buy 

that was a Stand Alone ?

 


AzDude
Stardock Community Assistant

Reply #2 Top

I first upgraded to a full version from buying fences (I think it was that) several years ago and have been renewing ever sense. 

Reply #4 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #5 Top

Hello,

Sorry to hear you are having trouble.

I have merged them under your older key.

https://store.stardock.com/myaccount/products

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #7 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #8 Top

It should be proper now.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #10 Top

Quoting Blindprincess, reply 9

yes yes yes ty ty ty
End of Blindprincess's quote

You are most welcome.

----------------
Sean Drohan
Stardock Customer Service Manager