License Key looked

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License key locked out.  How do we unlock.  Help needed as no service desk to respond.  Help as software is required.

6,894 views 10 replies
Reply #2 Top

Fences license.  I have looked through posts.  Our tech support entered wrong license email and now the license is locked out.

 

Reply #4 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #5 Top

Hello,

Sorry to hear you are having issues.

I need you to PM ( Private Message ) me with the registration key you are trying to activate.

It shows you have several . You may of used up activations or entered wrong email address.

PM me the the key ..Do Not post it here in the forum .

Thanks 

 


AzDude
Stardock Community Assistant

Reply #6 Top

Hello,

Sorry to hear you are having trouble.

License key locked out.  How do we unlock.  Help needed as no service desk to respond.  Help as software is required.
End of quote

If you have not already, please create a ticket here:

https://esupport.stardock.com/index.php?/Tickets/Submit

If you have already created a ticket, please reply with the ticket number.  In any ticket created, please note any Stardock order number or the email address that placed the order.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #7 Top

How do I PM you?  BTW I am not seeing any emails when you reply as noted below.  Very Frustrated.

 

Reply #8 Top

Do a support ticket you say....LOL.  Tried the link, tried to login to do a ticket, got invalid login.  This is a joke correct.  Also tried calling your office.  Got nowhere fast.  Left a message.  Do not expect a response.

Reply #9 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #10 Top

Hello,

Sorry to hear you are having trouble.

You dont need to log in.  

I have created a ticket for you - you should have an email - just reply to it...

----------------
Sean Drohan
Stardock Customer Service Manager