Stopped working

from WinCustomize Forums

This worked very well till I just updated windows 10 this evening and now no matter what I select being wallpaper or screensaver all I get is a black desktop. Reinstalled and purged program,reinstalled video drivers and nothing works and I don't not get an error message...Compatability mode dosnt fix the problem either....Any ideas about this issue?? I just purchased Deskscapes 8 four days ago with no issues at all and now im out the money it costs and this no longer works...….

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8,258 views 4 replies
Reply #1 from Stardock Forums Top

Need more information.

1) Windows version, please use winver.exe to get the full version numbers.

2) Monitor setups : Single, dual or more monitors : Resolutions and Scaling applied.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #2 from WinCustomize Forums Top

Windows 10 version 1809

Dual monitors one ate resolution 1920x1080 144 hz the other at 1680x1050 60 hz

don't know what scaling is but never had issue before the Windows update.

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

This is scaling

Thank you,

 

Basj,

Stardock Community Assistant