Not working On latest Windows 10

I forgot I still had this software so I downloaded the latest version and installed.  Tried the First example the one with the spinning Earth and All i get is a blank screen.  The context menu is there.  I thought it was my display fusion but Disabled that then even uninstalled it and restarted windows.  Still a blank screen no matter what i choose.  So version of deskscapes is 8.51.  Win Version is 1809 OS build is 17763.253

 

Not sure what else you might need but let me know and i'll try to supply it.  

 

Thanks

26,608 views 16 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues.

How many monitors are you running and at what resolutions ?

 


AzDude
Stardock Community Assistant

Reply #2 Top

I just got it working.  Had to disable deskscape then reactivate the background i wanted.  Now all is good on both scrrens.  Btw it was 1080p on main and 1600x1200 on second screen.   Both have different backgrounds animated and running smoothly now.  I guess because i tries to run it with the other still active it wouldnt enble correctly.   But its all good now.  Ty for fast responce.  Does the flyers theme i bought still work with windows 10?  Just wondering thx

 

Reply #3 Top

OK Thanks Good to hear .

Not sure about the flyers theme.

Reply #4 Top

If you are referring to the Flyers MyColors theme, it no longer works.

Reply #5 Top

That was the one I was questioning about.   OK I was wrong about my problem being fixed.   I always lock my computer when I am done so that the kids are forced to use there accounts which have time restrictions on it from Time Boss.  After I got back onto my account the background was black again and this time I couldn't resurrect it. Even did a restart and not fixed.   I opened task manager and ended the explorer.exe nothing.  Moved on and closed deskscapes through task manger and then even restarted the explorer.exe again nothing.  Something to note though when ever I closed explorer.exe I would see the background i choose but only for a brief second before it went blank.  So it seems like it is applying it but not displaying it on the screen.   Any Idea's?

 

Thanks

Reply #6 Top

Quoting insane_jester, reply 2

Btw it was 1080p on main and 1600x1200 on second screen.
End of insane_jester's quote

Hello,

Sorry to hear you are having issues. Would like to know the scaling applied to those monitor (100%,125%,150% etc etc??)

Basj,

Stardock Community Assistant.

Reply #7 Top

i found a forum post that said its a known issue and that they are working on it for next release.   If i change size of screen to another size it starts to work then you can go back to your orignal scale.  so far doing that its working.   so a bug in the system.  or like i to say "It's stuck on stupid!"

 

Reply #8 Top

I have the same problem, my screen stay black and if I disactivate deskscapes, it blinks and i return with my old Wallpaper withtout deskscape

Reply #9 Top

Hello,

Sorry to hear you are having issues.

But as posted in other threads this is a know issue and is being looked into,

Stay-Tuned when further updates are available they will be posted.

 

AzDude
Stardock Community Assistant

Reply #10 Top

whats it been now 3+ months? Microsoft threw you a fastball high and inside. Hope you get this issue solved soon, I miss my desktop!!

Reply #11 Top

the joke is, MS are now testing the NEXT update for windows scheduled for April.

 

thats just 2 months away...

 

I give up...

 

Reply #12 Top

So its been a long while now and yet no update ever came out that fixes this issue.  Great service.  How do i apply for a full refund for something that doesn't work and will never work right??

Reply #14 Top

Quoting insane_jester, reply 12

So its been a long while now and yet no update ever came out that fixes this issue.  Great service.  How do i apply for a full refund for something that doesn't work and will never work right??
End of insane_jester's quote

DeskScapes 10 is the current version of DeskScapes which works just fine on the current version of Windows 10.

Deskscapes 8.x was not designed to run on that newer version of Windows.  It worked and continues to work on the OSes it was designed for.

Reply #15 Top

I have just updated to the latest windows 10 so on reading what's said about Deskscapes will stardock let us know when it will work.

I installed a new drive and I have installed all my stardock software but Deskscapes.

 

Reply #16 Top

Quoting guilford44, reply 15

I have just updated to the latest windows 10 so on reading what's said about Deskscapes will stardock let us know when it will work.

I installed a new drive and I have installed all my stardock software but Deskscapes.

 
End of guilford44's quote

Deskscapes 10 should work fine on the current version of Windows 10.  Deskscapes 8 may not and will not be getting any updates as it is an old version.