Random window groupings?

Even with automatic grouping turned off

Hello,

Groupy will automatically group a new message window in Outlook with either the parent Outlook window or whatever other window lies around (OneNote, etc.), even with automatic grouping turned off in settings:

- When should Groupy combine windows? is set to: "Only group when the right mouse button is also held down"

- "Automatically group identical windows together unless in another group" is checked off

 

Is this a bug or am I missing something?

Thank you!

Léo.

3,665 views 6 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Could you post a video grab of the problem. Please include your setting on auto-grouping in the video grab.

Thanks

Basj,

Stardock Community Assistant.

Reply #3 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #4 Top

Hello,

Sorry to hear you are having trouble.

I can only reproduce your issue if this setting is on / checked:

https://cdn.stardock.us/support/uploads/2019-01-18_11-22-58.mp4

That would make sense if you are using Ctrl + N to create a new message.

If that is not the case, I would like to have you purge and reinstall and try with the default setting to see if you can still reproduce this issue:

https://forums.stardock.com/488142/groupy-support-faq#reinstalling

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #6 Top

Quoting leonard_roussel, reply 5

That makes sense! Thank you very much.
End of leonard_roussel's quote

You are most welcome.

----------------
Sean Drohan
Stardock Customer Service Manager