Occasionally, a disturbing rename of a random folder inside one of the fences

When I name a new file outside my 4 fences, occasionally it changes the name of a random folder inside one of the fences.

5,294 views 6 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Need more information.

1) Windows version.

2) Fences version.

3) System setup. Multi monitors? Resolutions? Scaling?

Thank you,

 

Basj,

Stardock Community Assistant

Reply #2 Top

1) Windows: version 10, version 1709, build 16299.192

 

2) Fences version: 3.0.9.11

 

3) System setup:
    Multi monitors: 2 monitors in duplicate.
    Resolutions: 3440x1440   Scaling: 150%

Reply #3 Top

Thank you. Please make video capture of the problem and link it here, so that we can understand the problem.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 Top

Occasionally, once every 3 - 4 weeks, a shortcut folder name in one of the fences is being changed to a name of a new word file outside the fences.

It means that a new word file name is also replacing a shortcut folder name of a folder in one of the fences. The shortcut is from a network folder, not the local disk drive with desktop data.

A picture will show a word folder outside the fences and a shortcut folder in one of the fences with same name. Names are completely different, nothing in common.

I click on names of the folders in the fences, until I find the folder which its name was changed, and I correct to the original name.

Reply #5 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Be reminded that Stardock will be on holiday until 2nd January. Please check up the notice posted above for details. Keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

 

Reply #6 Top

Occasionally, once every 3 - 4 weeks, a shortcut folder name in one of the fences is being changed to a name of a new word file outside the fences.
End of quote

When I name a new file outside my 4 fences, occasionally it changes the name of a random folder inside one of the fences.
End of quote

This has been see for few and almost always with MS Office files - its because they create temp files..  It is a know issue and being looked into.

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Sean Drohan
Stardock Support Manager