SpaceMonger 3 will not install - WebException Error

from Stardock Forums

When trying to install SpaceMonger 3 through Object Desktop manager, it errors with "Problem Downloading File" "There was a problem downloading the install file for SpaceMonger 3: Error retrieving file due to WebException".

When trying to download directly from the Stardock website, it errors saying I don't have permissions to access the file. My subscription is current and all the other components download without error. I tried logging out and back in to no avail.

15,139 views 10 replies
Reply #2 from Stardock Forums Top

Hello,

Sorry for hear you having issue. I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Galactic Civilizations IV
Reply #5 from Stardock Forums Top

Hello,

I have forward this problem to Stardock Support team for their assistance. Since its still on weekend, need to wait until Monday morning. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #6 from Stardock Forums Top

Subsequently I discovered a Stardock folder in my downloads and it already contained a SpaceMonger from when I originally bought the software a week or so ago.  Installation was successful, so I'm good!

Reply #8 from Stardock Forums Top

Sorry about that, please give it a try now.