PAYMENT

PAYMENT NOT PROCESS

from Stardock Forums

Hell Team

I am trying to Renew my Stardock  Object Desktop suit But when I fill all the payment details and when pressing checkout it shows popup of "Process" but waiting for 15mins its saying processing every time so can you solve this problem and if in case it's debit my money then can its refundable or you can give me Products QTY as per my payment counts ??

Thank You

Name = jagrut dave

Email = xxxxxxxxxx@yahoo.co.in

Ahmedabad - Gujarat - India

Please do not post email address. Thanks

3,524 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Buenos días. Acabo de comprar una licencia para Stardock 8. En la pantalla de inicio Welcome intento acceder con ella pero no me lo permite. ¿Pueden indicarme como hacerlo?. Gracias

Good Morning. I just bought a license for Stardock 8. On the Welcome screen I try to access it but it does not allow it. Can you tell me how to do it? Thank you.

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

Quoting AP590, reply 2

Buenos días. Acabo de comprar una licencia para Stardock 8. En la pantalla de inicio Welcome intento acceder con ella pero no me lo permite. ¿Pueden indicarme como hacerlo?. Gracias

Good Morning. I just bought a license for Stardock 8. On the Welcome screen I try to access it but it does not allow it. Can you tell me how to do it? Thank you.
End of AP590's quote

Hello,

Sorry to hear you are having issues. But I am not quite sure which Stardock's software you are referring to? We have Start8, but no Stardock 8. Please clarify. A screenshot of your problem should easily clear it.

Thank you.

Basj,

Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello Team

This is what I am trying to renew (Screen Shote Attached) but it's stuck when I am trying to renew at the same time of pressing submit button 

MY CHECK OUT PRODUCTS

Thank You

Reply #5 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I have created a ticket and you should have the reason in a reply.

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Sean Drohan
Stardock Customer Service Manager