Activating Object Desktop

from Stardock Forums

 

I just purchase Object Desktop 2018 yesterday (Sunday) and downloaded what I wanted to use. The order receipt email didn’t really contain much information. When should I receive the product keys for all the applications? I logged into my account on the Stardock page but there’s only keys listed for older purchases. So for now I initiated 30-day trials on the software. Is there some secret to activation?

I sent an email to Sales but have not received any response yet.

 

5,046 views 5 replies
Reply #1 from Stardock Forums Top

Hello,

For Object desktop, all software that come with it share the same activation key. Did you see activation key under Object desktop?

Thanks

Basj

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Thanks for the reply.

No Activation Key seen under Object Desktop.

In the email receipt it has (Digital Download) underneath 'Object Desktop'.

On my Account | Downloads page there's Object Desktop Manager and a click to view downloads underneath. That's where I downloaded the individual programs I wanted to use: Groupy, Fences, and Start10.

 

There is also Object Desktop 2007 with an Activation Key underneath but that is for my old installation.

I just downloaded the ODM and will see if that provides anything.

Galactic Civilizations III
Reply #3 from Stardock Forums Top

You will need to check if the email used to make the purchase of that New Object Desktop was the same email used for your Stardock account. If not you'll need to merge that email into your current Stardock account. Please use this steps to merge account : https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts

Try that and let us know if you still need assistance.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 from Stardock Forums Top

Yes, same email for PayPal as Stardock account.

So after downloading/installing/launching ODM I selected Groupy, Start10, Fences, and DeskScapes to install. I used my Stardock account login to initiate the downloads. Everything downloaded and installed but when it came to Groupy I had select a green "install" button because it wouldn't auto-install. Next to the Install button there was an orange Serial Number button. I clicked on it and revealed a serial number. During the install of Groupy I entered the serial number at the prompt along with account email address and Groupy then activated.

I assume this is the serial or activation/product key I was looking for? I plan to try this number on the trials I opted to go with on my other computer to see if it works.

If this is the normal way of activating it isn't at all an intuitive process. I hope Stardock Customer Service replies to my email. I have no idea if this is the correct procedure.

Thanks again for continuing the conversation, Basj.

Reply #5 from Stardock Forums Top

Great, let us know the outcome. If you still need our help. Just post again here.

Thank you,

 

Basj,

Stardock Community Assistant