WindowsFX Says too Active on Different Computer

I have followed instructions sent previously with no result.

from Stardock Forums

I already asked this question last week. Received a reply to go to My Downloads, manage keys, delete all computers I'm not using. I deleted at least 8 computers to which I no longer have access. So, given the inexpensive fee, I simply bought a new license. Doesn't matter! Still get the active on a different computer message! 

Please fix this, or let me know how to fix it. 

Thank you.

Randy

2,650 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top


I already asked this question last week. Received a reply to go to My Downloads, manage keys, delete all computers I'm not using. I deleted at least 8 computers to which I no longer have access. So, given the inexpensive fee, I simply bought a new license. Doesn't matter! Still get the active on a different computer message! 

Please fix this, or let me know how to fix it. 

Thank you.

Randy
End of quote

You posted this at: October 22, 2018 12:58:02 PM

I show you activated just over a minute later: 10/22/2018 12:59:10 PM

Is it now working for you?

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Sean Drohan
Stardock Customer Service Manager

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Actually, yes. First, I discovered that the new license I bought doesn't have the same OD key as my original Object Desktop applications. When I tried the new key that came with my purchase, yesterday, I got the same error message about being active on another computer. As a wild shot in the dark, I did a reboot, then reinstalled WindowsFx from the download link that came in my purchase email and tried to log in to get the password. That didn't work, so I used the license key from that email, and it logged in.

I am not particularly happy that I had to buy a new license, but it didn't amount to much, so whatever.

Thank you for getting back to me.

Randy Chrismon