Deactivate License on A Computer I do Not Have Access to

Stardock Software on Work Computer

from Stardock Forums

I had several Stardock Object Desktop applications (especially Multiplicity) running on my two computers at work. I left that position in August, 2018, and thought I had removed/deactivated everything on those two machines. I am now trying to install WindowsFX, along with the rest of the Object Desktop suite, on my new laptop. Everything installed, and accepted my using my Stardock account for activation. EXCEPT WindowsFX. It keeps telling me I have too many activations and to deactivate the other machines. Obviously, I don't have access to those machines -- and think they would have been ghosted by now. 

How can I deactivate the software on those two machines? I have the machine names, but they are on the other side of the firewall, so I can't get to them. 

Thanks for any help. 

Randy

4,944 views 1 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. You should be able to deactivate those computer using these steps : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Let us know if you still need our assistance.

Thank you.

Basj,

Stardock Community Assistant.