Cannot uninstall

Hi, I have windows blind 10 on my Pc (windows 8.1)
Accidentaly I installed an older version 8 on my pc.
Now I would like to install version 10 again.
The installer says the older version has to be uninstalled first. 
But it will not uninstall.
I got message: Setup appiclication doesnt work anymore

Problems: 

Probleemhandtekening:

  Gebeurtenisnaam van probleem: APPCRASH

  Naam van de toepassing: uninstall.exe_Setup Factory Runtime

  Versie van toepassing: 9.5.1.0

  Tijdstempel van toepassing: 56d08ae3

  Naam van foutmodule: uninstall.exe

  Versie van foutmodule: 9.5.1.0

  Tijdstempel van foutmodule: 56d08ae3

  Uitzonderingscode: 40000015

  Uitzonderingsmarge: 001caca7

  Versie van besturingssysteem: 6.3.9600.2.0.0.256.103

  Landinstelling-id: 1043

  Aanvullende informatie 1: dc19

  Aanvullende informatie 2: dc19f26604e055143e56b203d6c4f891

  Aanvullende informatie 3: 5fb4

  Aanvullende informatie 4: 5fb46a28629f2d4571ca4345d716eb40

 

4,240 views 3 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Please try purge and reinstall steps : https://forums.stardock.com/486023/windowblinds-support-faq#reinstalling

Make sure to redownload the latest version from your account and reinstall that after the purge.

Reboot and retest.

Report back here.

Thanks

Basj,

Stardock Community Assistant.

Reply #3 Top

Great, glad it get solved.

Thanks

Basj

Stardock Community Assistant.