Stardock Forums
I am prevented from renaming folders in Windows 10. When I uninstalled Stardock (using fences and other products) I was able to work with folders properly. I reinstalled and it worked for awhile, but this aggravating issue has returned.
Hello,
Sorry to hear you are having issues. I do not think its an issue related to fences. Have you try some of the solution suggested here?
https://superuser.com/questions/966603/unspecified-error-when-renaming-folders-in-windows-10
Basj,
Stardock Community Assistant.
Yes. These are worthless. I have struggled with all this for months and the ONLY ONLY ONLY fix is to remove your software and reinstall it.
Hello,
I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj
Stardock Community Assistant.
Please try the following:
-For Win10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.
-Type: sfc /scannow
-Wait for the scan to complete (this can take several minutes)
Some help on how this looks should you need it:
If the SFC finds errors, but cannot fix them, please also run the following command in the same command prompt window:
dism.exe /online /Cleanup-Image /RestoreHealth
Some help on how this looks should you need it:
https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image
The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.
Please let me know whether this resolves your problem or if you have any additional questions.
Thank you,
Basj,
Stardock Community Assistant
Hello,
Sorry to hear you are having trouble.
There has never been a report, about any of our products, for the issue you are describing. If you had any success after uninstalling any of our products, it was likely to that act requiring a reboot.
That said, there are many many detailing the issue on the Internet and the culprit being Windows 10 itself - this one seemingly with great results:
https://www.winhelponline.com/blog/error-rename-move-folders-windows-10/
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Sean Drohan
Stardock Customer Service Manager
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